Terms of Use

Effective Date: September 22, 2025

Last Updated: September 22, 2025

At Callyxa (“we,” “us,” “our”), your privacy matters. This Privacy Policy explains what we collect, how we use it, how we share it, and the choices you have. By using our website and services (the “Services”), you agree to this Policy.

1) Information We Collect

Contact & Business Info: name, email, phone, company, role, practice area, and any info you submit in forms or chats.

Lead & Intake Info: details necessary to evaluate lead eligibility, routing, and quality (e.g., location, service needs).

Usage Data: IP address, device/browser type, referring/exit pages, pages viewed, time on site, and general geolocation.

Cookies & Similar Tech: pixels, tags, SDKs for analytics, security, fraud prevention, and marketing measurement.

2) How We Use Information

Provide, operate, and improve the Services and lead delivery.

Verify, score, route, and monitor lead quality and outcomes.

Communicate with you (service messages, product updates, marketing—you can opt out anytime).

Protect against fraud, abuse, and security risks; comply with legal obligations.

Analyze usage to improve performance, UX, and conversion.

3) How We Share Information

We do not sell personal information for money. We may disclose information as follows:

Service Providers/Processors: hosting, analytics, communications, security, and lead routing vendors (bound by contracts).

Business Clients/Partners: to deliver requested leads and measure downstream results (e.g., qualification, conversion).

Legal/Compliance: to comply with law, enforce terms, or protect rights, safety, and security.

Business Transfers: in a merger, acquisition, financing, or sale of assets.

“Sell”/“Share” (US State Laws)

Some states (e.g., California) define “sell” or “share” to include certain advertising and cross-context behavioral advertising. Where applicable, we will honor opt-out requests for such “sale”/“sharing” activities. See Your Privacy Rights below.

4) Cookies & Analytics

We use cookies and similar technologies for core functionality, analytics, and marketing measurement. You can manage cookies in your browser settings. Disabling some cookies may affect site performance.

5) Data Security

We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure.

6) Data Retention

We retain information as needed to provide the Services, comply with legal obligations, resolve disputes, maintain business records, and enforce agreements.

7) Your Privacy Rights

Depending on your location, you may have the right to:

Access/Know the categories and specific pieces of personal information we hold.

Correct inaccuracies.

Delete personal information (subject to legal exceptions).

Opt Out of certain processing, including targeted advertising and, where applicable, “sale” or “sharing.”

Portability of certain information.

Limit the use of sensitive personal information (if applicable).

To exercise rights or appeal a decision, email [email protected] or call (859) 628-7031. We may verify your request and, where permitted, respond through an authorized agent.

Do Not Track / Global Privacy Control

We honor legally required browser-based signals (e.g., GPC) where applicable.

8) Children’s Privacy

Our Services are not directed to children under 18, and we do not knowingly collect their data. If you believe a child has provided information, contact us to remove it.

9) International Users

If you access the Services from outside the U.S., your information may be processed in the U.S. and other countries with different data protection laws. We use appropriate safeguards where required.

10) Third-Party Links

Our site may contain links to third-party websites or services. Their privacy practices are governed by their policies.

11) Changes to This Policy

We may update this Policy from time to time. Updates will be posted here with a new “Last Updated” date. Material changes will be communicated as required by law.

Effective Date: September 22, 2025

Last Updated: September 22, 2025

Welcome to Callyxa. By accessing or using our website, services, or communications (collectively, the “Services”), you agree to be bound by these Terms of Use (“Terms”). Please read them carefully. If you do not agree, do not use our Services.

1. Eligibility

You must be at least 18 years old and able to form a binding contract to use our Services. By using Callyxa, you represent and warrant that you meet these requirements.

2. Use of Services

You may use our Services only for lawful purposes and in compliance with these Terms.

You may not:

Misuse or interfere with the proper functioning of the Services.

Attempt to gain unauthorized access to systems, networks, or data.

Use the Services to send spam, misleading information, or unlawful content.

Resell, sublicense, or redistribute our Services without permission.

3. Lead Generation Services

Callyxa provides marketing and lead generation solutions for businesses.

We do not guarantee specific conversion rates, revenue outcomes, or legal compliance of leads received through the Services.

You are solely responsible for how you use the leads, including ensuring compliance with applicable marketing, privacy, and professional regulations (such as attorney advertising rules).

4. Intellectual Property

All content, design, branding, software, and materials on the Services are the property of Callyxa or its licensors and are protected by copyright, trademark, and other laws.

You may not copy, modify, distribute, or create derivative works from our content without prior written permission.

5. User Content

If you provide feedback, testimonials, or other content to Callyxa, you grant us a worldwide, non-exclusive, royalty-free license to use, display, and distribute that content for marketing and operational purposes.

You are responsible for ensuring that your submissions do not infringe on the rights of others.

6. Disclaimers

Our Services are provided “as is” and “as available.”

We make no warranties or guarantees about the accuracy, reliability, or availability of the Services.

To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

7. Limitation of Liability

To the maximum extent permitted by law:

Callyxa and its affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages.

Our total liability for any claim related to the Services will not exceed the amount you paid us in the past 12 months (if any).

8. Indemnification

You agree to indemnify and hold harmless Callyxa, its officers, employees, and partners from any claims, liabilities, damages, or expenses arising from your use of the Services, your violation of these Terms, or your misuse of any leads provided.

9. Third-Party Links

Our Services may include links to third-party websites. Callyxa is not responsible for their content, policies, or practices.

10. Termination

We may suspend or terminate your access to the Services at our discretion, without notice, if we believe you have violated these Terms or engaged in unlawful activity.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Kentucky, USA, without regard to conflict of law principles.

12. Dispute Resolution

Any disputes will first be attempted to be resolved informally by contacting us.

If unresolved, disputes will be submitted to binding arbitration in Kentucky under the rules of the American Arbitration Association.

You agree to waive class actions and proceed only in your individual capacity.

13. Changes to Terms

We may update these Terms from time to time. Updates will be effective immediately upon posting. Continued use of our Services means you accept the updated Terms.

14. Contact Us

If you have questions about these Terms, please contact us:

Callyxa

Email: [email protected]

Phone: (859) 628-7031